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Fulenwider Restaurant Dashboard
Brother MFC-8220 Support Page

 

Your printer model is the Brother MFC-8220
 

  • It connects directly to the TACO Back Office Computer via USB cable

  • It connects to your Fulenwider computer via the older/thick, 25-pin parallel cable

  • If you need any help that is not mentioned on this page, this printer is supported by the SOS TACO help desk as well.

  • Click Here for Connections

Print Quality Problems:

  1. Open the lid to access and remove the toner/drum unit
  2. Using a cloth (preferably lint-free), wipe excess toner dust from the toner area
  3. Lightly shake the toner/drum unit to loosen the toner.
  4. Clean the Corona Wire
  5. Close the lid and print a test page.

If problems continue, please call IT or SOS TACO.

2 things to Notice:
If you have lines down or across the page, look for the folling:

  1. If the line is vertical/down the page...
    Pull the toner/drum unit and look on the drum roller. (Green roller; be careful, this roller is sensitive to light, finger oils, and scratches. If the drum roller has a matching toner line on it, then the problem is with the toner or drum. Carefully wipe away the toner. If the problem persists, replace the toner and drum sequentially. If there is no line on the drum roller, the problem is likely with the hot fuser roller inside the printer. This will require helpdesk support.
     
  2. If the line is horizontal/across the page and repeats down the page...
    Roll the paper to where the top of the page meets the first line. This will make a cylinder shape the same diameter as the roller causing the problem. Likely culprits:
    If the roll is small (about 1/2"), it may be the transfer roller which is under the drum and may be able to be replaced.
    If it is larger (about 1 1/2"), it is probably the drum roller. Remove the drum and compare the roll to the drum roller. If they are the same size, then the drum is the problem.
    If it is medium size, it is likely the fuser roller inside the printer.
    Give this information when speaking to support.


Pictures to come...

To change toner:

The replaceable unit in the printer is a 2-piece, drum and toner unit.

  • The toner cartridge is the flat unit that snaps into the drum carriage unit.
  • The drum is the larger piece that holds the toner, controls the toner release, and applies the toner to the paper with the drum roller.

To replace the toner:

  1. Open the front lid
  2. Pull the entire drum unit out of the printer
  3. Flip the blue lever back to release the old toner cartridge and lift the cartridge out
  4. Shake the new toner cartridge back and forth to loosen the toner.
  5. Remove any tabs or protective covers (read instructions with new toner cartridge)
  6. Insert the front of the toner cartridge into the drum and snap down
  7. Push the blue lever on the side to start the flow of toner.


Standard toner cartridge


Drum unit
(Click image to enlarge)

Connections

The MFC-8220 in Taco Bell is connected to your computers in 2 ways:

  1. The TACO PC is connected via USB cable (direct connection)

  2. The Fulenwider PC is connected via the Parallel port (direct connection)

The fax is connected via telephone line form the fax line wall jack to the Telephone Line Jack on the unit.

Note:

  • The Handset Jack is where the fax handset connects

  • The External Telephone Jack is Optional

  • There is no network connection (and therefore no direct scan-to-email)